Problems / AI systems, hard

RAG: quota by day, outage by night

The support assistant runs at 80 questions a second against a tight token quota, and at 20 s its only model provider goes down for 10 seconds.

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Your goals

Success ≥ 99%, time to first token p99 ≤ 3 s.

The traffic

80 requests a second for 40 seconds: 100% question (reads).

The system

What each component does in this design, and what calls it. The simulator mimics each one from these settings.

ComponentIts job hereSettings
Load balancerLoad balancerTraffic enters here.Calls AI gateway.Layer 4 balancers route by IP and port; layer 7 balancers read HTTP and can route by path or header.–
AI gatewayApp serviceLoad balancer forwards to it.Calls Semantic cache (checked first), Embedding model, Vector DB, LLM endpoint.Little's law: throughput ≈ concurrency ÷ latency. 200 slots at 50 ms serve about 4,000 req/s.3 replicas × 200 slots · timeout 30 s
Semantic cacheSemantic cacheAI gateway checks it first.A semantic cache matches questions by meaning using embeddings, not exact text.25% hit rate
Embedding modelEmbedding modelAI gateway calls it.Embeddings turn text into vectors where similar meanings sit close together.–
Vector DBVector DBAI gateway calls it.Approximate indexes like HNSW trade a little recall for much faster search.–
LLM endpointLLM endpointAI gateway calls it.Latency has two parts: time to the first token, then a steady stream of tokens per second.300 streams · 6M input tokens/min

Hints

Try it first. Open one hint at a time if you get stuck.

Hint 1

Two failure modes: 429s all the time, and an outage once.

Hint 2

Fewer model calls (a better semantic cache, prefix caching) fix the quota; a second provider fixes the outage.

Hint 3

Raise the semantic cache hit rate, then add a fallback model.

One way to solve it

Raise the semantic cache hit rate (or enable prefix caching) and add a fallback model from another provider.

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