Problems / AI products, hard

Shopping agent: payments down

A shopping agent checks out through an external payment API that is down from 15 s to 30 s.

Free to open. Runs in your browser, no sign-up.

Your goals

Success ≥ 95% of tasks, p99 ≤ 90 s.

The traffic

3 requests a second for 45 seconds: 100% task (writes).

The system

What each component does in this design, and what calls it. The simulator mimics each one from these settings.

ComponentIts job hereSettings
Load balancerLoad balancerTraffic enters here.Calls Agent API.Layer 4 balancers route by IP and port; layer 7 balancers read HTTP and can route by path or header.–
Agent APIApp serviceLoad balancer forwards to it.Calls Agent orchestrator.Little's law: throughput ≈ concurrency ÷ latency. 200 slots at 50 ms serve about 4,000 req/s.3 replicas × 500 slots · timeout 180 s
Agent orchestratorAgent orchestratorAgent API calls it.Calls Model, Payment API.An agent loops: think, call a tool, read the result, repeat until done.400 slots · 3 steps
ModelLLM endpointAgent orchestrator calls it.Latency has two parts: time to the first token, then a steady stream of tokens per second.300 streams
Payment APIExternal API (mock)Agent orchestrator calls it.Third-party APIs have their own rate limits and outages that you cannot fix.400 slots · 60,000 calls/min

Hints

Try it first. Open one hint at a time if you get stuck.

Hint 1

The agent is fine; the provider isn’t.

Hint 2

Find the red card first, then its capacity: slots ÷ seconds per request.

One way to solve it

Add a fallback payment provider.

More ai products problems